Share Your Feedback

We care deeply about your thoughts. Our mission is to create the best shopping experience and product selection for our curvy lingerie community. To achieve that, we actively seek and listen to your feedback. This page is your open invitation to share your ideas, suggestions, and thoughts—whether it's about our products, website, customer service, or new styles you’d love to see. We want to hear from you!

Why Your Feedback Matters

Your input guides our improvements:

Product Selection: When you tell us a specific style or size is missing, we work to source extended options and add new designs like longline bras and high-waist panties. Let us know what you’d like to see!
Fit and Sizing: Feedback such as “this bra’s band runs small” or “the cups are super roomy” helps us fine-tune our sizing info and work with our suppliers for better fits.
Website Experience: Suggestions have led to enhancements like improved navigation and more diverse imagery. Your comments help us make our online store as welcoming as it is user-friendly.
Customer Service Policies: Your input inspired initiatives like our first-exchange-free policy, easing the returns process. We take every idea seriously as we strive to improve your experience.

In short, you help shape our store’s evolution. We see you as a partner in creating a welcoming, body-positive shopping destination.

How to Share Your Feedback

We make it easy to reach us:

Feedback Form: Use the form below to share your detailed comments. If your feedback relates to a specific order or product, include that info for context.
Email: Reach out directly at feedback@curvaluxe.net. We read every message—even anonymous ones—and if you’d like a response, please include your contact details.
Post-Purchase Survey: Occasionally, we send a brief survey after an order or customer service interaction for quick feedback.
Social Media: Connect with us on Facebook or Instagram (handle: @curvaluxe.net) with your quick thoughts. For detailed suggestions, email or our form is best.
Reviews: Our product review system lets you share your experience and ideas directly on the product pages.

What Happens After You Submit Feedback

Your voice is heard:

Our team reviews every comment, discussing ideas in regular meetings.
If your feedback includes a question or issue, we aim to respond within 1–2 business days.
While general suggestions might not get a personal reply every time, rest assured they’re noted. We may reach out for more details if needed.
When we implement changes inspired by your feedback, we sometimes announce them via our newsletter or website updates—your idea might come to life!
Even if a suggestion isn’t feasible immediately, we log it for future consideration.

A Thank You (and a Perk!)

We appreciate the time you take to help us improve. Occasionally, we hold a monthly draw where those who provide substantive feedback can win a small gift, like a discount code or free accessory. Even if you don’t win, you might receive a personalized thank-you note with a special coupon—our way of saying thank you for being part of our community.

Community and Improvement

Our store is more than a place to buy lingerie—it’s a community of individuals who embrace body positivity and support one another. Your feedback helps us create a better experience for everyone. We’re committed to continuous improvement and value your fresh perspective, whether it’s a small tweak or a bold new idea.

Get in Touch

Ready to share your thoughts? Use any of the methods above. If you’d prefer a call or chat, let us know—your comfort in sharing feedback is as important as the feedback itself.

Email: feedback@curvaluxe.net
Feedback Form: [Embedded form here]
Social Media: Message us on Facebook or Instagram (@curvaluxe.net)

Thank you for helping us create a better store for everyone. Your ideas and critiques guide us, and we’re excited to grow with your help. Together, let’s make curvy lingerie shopping an empowering and joyful experience!